We put the field service platforms plumbers actually use head to head on real pricing, real features, and how well they fit the way a plumbing shop runs. Here is how they stack up, and which one we would put on your trucks.
The top picks
Jobber
Best overall for plumbersFor most plumbing shops, Jobber is the smart buy. You get real scheduling, quoting, and invoicing without the enterprise price tag or the months-long setup, and the mobile app is clean enough that your techs will actually use it. It is the tool we would hand a one-to-fifteen-truck plumbing operation and not think twice.
Visit JobberHousecall Pro
Best for residential online bookingIf most of your work is residential and you want homeowners booking themselves online, Housecall Pro is the more polished, consumer-friendly option. Setup takes a day and the customer-facing experience is the best in this group. You pay a little more for that shine, and call tracking is a paid add-on.
Visit Housecall ProWorkiz
Best for call-heavy shopsWhen missed calls are costing you jobs, Workiz earns its spot. The phone system and call tracking are built right into the dispatch board, so nothing slips through in busy season. It is the pick for a plumbing shop that runs on the phone rather than online booking.
Visit WorkizServiceTitan
Best for large plumbing fleetsServiceTitan is a genuinely powerful platform with deep dispatch, technician scorecards, and enterprise reporting, but it is priced and built for shops running twenty-plus techs with office staff to feed it. For a big fleet it is worth the money and the long onboarding. For everyone else it is overkill.
Visit ServiceTitanAt a glance
| Tool | Best for | From | Rating | Link |
|---|---|---|---|---|
| Jobber | Best overall for plumbers | $49/mo | 4.6 | Visit → |
| Housecall Pro | Best for residential online booking | $79/mo | 4.5 | Visit → |
| Workiz | Best for call-heavy shops | $65/mo | 4.4 | Visit → |
| ServiceTitan | Best for large plumbing fleets | Custom quote (~$245-$398/tech) | 4.2 | Visit → |
The Bottom Line
For the typical plumbing shop, Jobber is the pick: enough software to run the business, priced for a small crew. Go Housecall Pro if residential online booking is your priority, Workiz if the phone is your lifeline, and only reach for ServiceTitan once you are running a real fleet.
How we picked
We pull current pricing straight from each vendor, read through real contractor reviews on sites like G2 and Capterra, and line the features up against what the trade actually needs day to day. The rankings are ours and they are not for sale. A company cannot pay to move up this list. When a cheaper tool does the job better, it ranks higher.
Related head-to-head comparisons
Frequently asked questions
What is the best field service software for a small plumbing business?
For most small plumbing shops, Jobber is the best fit. It handles scheduling, quoting, and invoicing at a price a small crew can afford, and it is running within days instead of months. Housecall Pro is the close runner-up if you want customers booking online themselves.
How much does plumbing service software cost?
Entry-level plumbing software runs roughly $29 to $79 a month for the base plan, with per-user fees on top as you add techs. Enterprise platforms like ServiceTitan are custom-quoted and land far higher, often several hundred dollars per technician per month.
Do I need ServiceTitan for my plumbing company?
Only if you are running a large fleet with dedicated dispatchers and office staff. ServiceTitan's power comes with a high price and a long, demanding rollout. A small or mid-size plumbing shop gets everything it needs from Jobber or Housecall Pro for a fraction of the cost.